Mission & Position
We are an independent, fee-only wealth management firm located in the heart of Redwood City. We approach our client relationships truly holistically, designing and implementing innovative, proactive strategies to address complex financial problems. We also feel that many clients will only maximize their financial opportunities when provided with appropriate intellectual, and sometimes behavioral, insight and support. Our clients appreciate the support we give them when anything happens in their life; selling a business, changing jobs, buying a car, or if something happens to their loved ones. Our collaboration with our clients runs deep, and it extends to our team as well. Although there is some flexibility, we genuinely like to be in office together. We’ve been building our technological capabilities for years and believe this is a firm strength. We are rapidly growing and it’s an exciting time to join our team!
The Wealth Advisor is an integral part of our firm, serving as the primary connection between our clients and our team. This role is part planner, being the person that loves to dive deep into client situations and identify opportunities to help clients but then also be the advisor, who loves to connect with people and genuinely cares. You have to love both functions to succeed here! You will provide comprehensive technical, financial planning and investment management solutions to a group of clients and perform supervisory functions and mentorship to emerging professionals. Working under the supervision of a Lead Advisor and/or Senior Advisor, you will have decision making abilities on client plans, investment processes and procedures, operational processes and procedures, client affairs, and ensuring the highest level of client satisfaction.
You have enough experience in front of clients that you are confident in almost any scenario, and you have obtained proper licensing. You will be an exceptional communicator, influencer, and enthusiastic person who supports the vision, positive culture, and team spirit. You want to be a master of your craft and you are the type of person that is always looking to better yourself.
Essential Responsibilities
Client and Advisory Engagement:
- Manage and engage directly with a group of clients to best support their financial, investment, and risk outcomes. Responsible for client retention and client satisfaction with assigned clients.
- Provide guidance and expert advice to management, client or other groups outside the organization on technical financial planning and investment planning needs, systems, or process-related topics.
- Analyzes information and evaluates results to choose the best solution to solve client or operational problems and held accountable and responsible for those decisions.
- Ensures the compiling, coding, categorizing, calculating, tabulating, auditing, reconciling, downloading, and verifying of client data in the organizations’ client related software programs are completed according to procedure, including CRM, Financial Planning Software, Investment Management software, and other related or connected programs.
- Observing, receiving, and otherwise obtaining information from all relevant sources to make sure client accounts are up to date, to include translating or explaining what information means and how it can be used by other professionals.
- Identifies concerns, problems or opportunities within client accounts and notifies, updates or corrects the client information prior to it becoming a problem for other professional advisors or the relationship with the client.
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Analyzes client information and evaluates results to choose the best solution and solve problems.
- In-depth understanding of time value of money: present value, future value, annuity payments, internal rate of return and compounding interest.
- Engage and prepare client onboarding requirements with financial planning software
- Update CRM with client data and work through client process
Compliance
- Supports regulatory compliance processes in order to maintain an effective and robust investment advisory compliance program
- Performs other compliance related tasks and projects as assigned
Position Specifics
Experience and Education
- A bachelor’s degree
- Series 65 and CFP® (or similar) required with pursuit of advanced degree or designation
- Ideally 0-4 years of experience in a in a direct advisory capacity in financial services
- Proficient in core financial planning and development of core client cases
- Experience working with various custodial platforms (Pershing, Fidelity, Schwab, TD, etc.
Skills and Knowledge
- Excellent communication skills (verbal, written, empathy and listening)
- Base knowledge in financial planning analysis and modeling, particularly for complex client needs
- Demonstrates personal integrity, honesty and can deal with confidential information daily
- Ability to deal with stress in an ever-changing investment market and financial services
- Excellent time management and strong organizational skills, and ability to prioritize multiple tasks and anticipate potential problems.
